Two Stores in One! Spirit Bay Trading Company | Spirit Bay Duluth (naturally inspired)
Spirit Bay Duluth
Your satisfaction is important to us! Most items can be returned to us within 15 days of purchase with original receipt. Must be in new and resalable condition with no wear shown and original tags, documentation or certificates.
Items that cannot be returned are: worn and used clothing (including gloves, hats, shoes and moccasins) as well as books, opened CD’s, special order items, loose beads, findings and clearance items. If an item becomes defective after wear or use, management will refuse a return unless clear evidence exists that product was defective upon purchase. In which case, store credit in the form of a gift card will be granted (unless within the 15 day policy).
Refunds will be made in the same form that payment was made if returned within 15 days (with the exception of used or worn items as stated above) otherwise store credit may be issued. Return shipping fees are the responsibility of the customer unless the item is determined to be defective and exchanged for a new one in which case, Spirit Bay will reimburse the shipping charges. Returns should be authorized before being returned by calling 1-218-722-1839 or toll free at 877-307-2323.